If you have clicked on the carmen application and nothing happens. Here are acouple things you can do to your computer to get it to work with the carmen.

• Update your Carmen to the latest software.
• Carmen uses screen resolution size greater than 1024x768. If you do not have at least this size the application will not load.
  To see how to change your screen resolution you can follow these links to learn how. (Microsoft XP, VISTA, Win7, OSX)
  
  1. Microsoft XP - Documentation
     
  2. Microsoft Vista - Documentation
     
  3. Microsoft Windows 7 - Documentation
     
  4. Apple - OSX (Leopard, Snow Leopard) - Documentation
     

If you are having problems connecting to yours please Call us so we can help. 1-877-97-LIVIO. You can also Email us as well